Most of the eCommerce Business are failing due to inadequate Digital Ecosystem leading to poor Customer Experience. The only way to fix this is By Creating A New Breed of Digital Experts. Welcome To The New Academy For Achievers.
Have you been to a restaurant or a cafe or stayed in a luxury Hotel. The one thing that is common with all these platform is the turnover they have is in direct proportion to the experience they provide to their customer.
The same is true in this online world.
The better experience you provide to your end customers the more you can have good and loyal customers and the more you can charge.
The experience in the online world comes through helping your customer get result faster and wow them from the value that your provide that encourages them to revisit you again. It's not only hotel almost entire Industry around the world is impacted due to bad Customer Experience.
You see, your online website/blog/social media is a kind of Island in this online world. The better your connects are with your Audience, the more you attract them towards your funnel. The experience warms the cold traffic that trusts you. That's the Ecosystem Experience I am talking about. Your conversion reports are nothing but data that defines how good your ecosystem experience is?
Your VIBE Attracts Your TRIBE.
The Ecosystem transforms your vibe into Customer Experience.
Digital Ecosystem helps your Audience to have that smooth transition through various phases of Customer Journey starting from Viewer to becoming Lead to Prospect to Buyer and so on. Therefore Ecosystem Experience is required in almost all the segment & phases of your business placement.
The way you setup your Brand, builds an image for your Audience. You need to pick your colors, tagline and theme carefully matching your vibe which builds that ecosystem experience. The Brand need to have that personal touch.
Your website is the first point of contact for your Audience to understand what you are known for. Build that first impression super solid can get you customer for lifetime. The content must be strategically placed and not overwhelm you.
Are you using website or Funnel? Funnels are a great way to get leads, These are also entry points that can help you segment your Audience at the very beginning.
Marketing is not selling anymore. It's all about building that healthy relationship that builds trust. Ecosystem provides that warmth. Conversion will anyway happen after that.
Your online presence need to be different at various platforms depending on what Audience you are catering to. Example: Instagram and YouTube or Facebook has a different version of Audience. You cannot have same ecosystem on all of these platforms.
The Story is what builds the emotional connect with your Audience. The Story has to connect with ecosystem to build that Hero Image. The Hero is what people resonate with
eCommerce Growth Expert & Coach
Helping Business & solopreneurs build a sustainable eCommerce Empire by crafting their own Ecosystem.
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